Returns Policy

We want you to be 100% happy with your purchase.
 
If you are not completely satisfied, for any reason, simply return the item to us within 14 days of purchase for a full refund of the item/s. Please note that any item returned must be in its original condition. You can return your item by post. Unfortunately we cannot refund postage costs (Original postage paid or postage paid to return items to us) unless your item is faulty under the terms of our quality guarantee.
 
If for any reason your item is damaged in transit or incorrect please contact us immediately within 48hrs of receiving the order, we may not require you to return the item if you can provided photos. We can not replace any items if they are not in their original condition they arrived to you, so please do not paint them or attempt to glue them otherwise there will be no replacement from us. 
 
PLEASE NOTE: Personalised items are non returnable unless there is a fault made by us or damage caused in transit. Please check all information about products before ordering, if you are unsure about any information then please contact us before purchasing. It is advised that you order samples of personalised items before planning large orders to guarantee you are happy with the design before committing to large orders. 
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